PocketSuite Review – Is this the Best Appointment Scheduler for Your Business?
We’re still surprised when we meet business owners who still use multiple software solutions to handle things like appointment scheduling, mobile invoicing, and payment processing. However, we’re not as surprised as they are when we tell them about PocketSuite, an all-in-one mobile app that gives you the power to run your entire operation from your mobile phone.
In this PocketSuite review, we’ll look at some of the app’s key features to help you decide whether it’s the best business management software for you.
What is PocketSuite?
PocketSuite is a mobile platform that makes it easy for small business owners and solopreneurs to grow, providing a streamlined system that runs all the way from new client generation to invoicing and payments.
Combining the best bits of your favorite CRM tools with calendar tools, itemized invoices, and Point of Sale, the service aims to be a one-stop business shop for everyone from beauticians to landscapers and all manner of various professionals in between.
Boasting a rating of 4.5 on the Apple App Store and 4.3 on the Google Play store, the app earns rave reviews for its user-friendliness and for serving as the ultimate-one-stop shop for businesses thanks to the inclusion of all the following:
Overview of PocketSuite Features
1. Client Generation
The PocketSuite app starts working for your business before you’ve even landed your first client by providing valuable marketing tools to help you do just that.
The real star here is Suite Link, a basic, Linktree-style website with your logo and branding that gets you around the problem of only including one link in your social media bios.
With Suite Link, you add one URL to your socials, and clients can use it to book a session, make payments, or check out your presence on other platforms.
Elsewhere, the ability to respond to customer inquiries via the in-built client messaging tool and helpful analytics that show you which of your online marketing platforms produce the best results can be invaluable for getting your new venture off the ground.
2. Appointment Booking
Once you’ve used those marketing features to attract new customers, they’ll need to schedule an appointment with you.
This is where PocketSuite really comes into its own.
Rather than wasting time going back and forth with clients to book a suitable appointment, you simply send them to a customized online booking site where they can see your calendar and book an appointment for a time that works for both of you.
Elsewhere, you have all the flexibility you need to accept a single appointment, recurring appointments, subscriptions, and group bookings, making it ideal for fitness trainers and similar professionals who run classes.
3. Payment Processing
When customers book via your branded website, they add their card details to make a deposit or set up subscription payments, but it’s PocketSuite’s excellent Point of Sale (POS) features that are the real star here.
Accepting all major payment methods, including Visa, Mastercard, and Amex, PocketSuite allows you to take POS payments using dedicated POS hardware to swipe the card or simply by scanning it into your app using your phone’s camera.
Along with the fast, secure checkout process, we love that there are no set-up or monthly fees. The company charges a 2.9% + $0.30 per transaction processing fee, which is on par with other payment processing providers like Square and PayPal.
Best of all, there’s even an Instant Payout feature that puts your earnings into your bank account within minutes rather than the standard 1-2 business days that it takes other platforms.
How Much Does PocketSuite Cost?
PocketSuite comes with a free 30-day trial that doesn’t require a credit card, meaning you don’t have to worry about being charged if you forget to cancel.
If you decide to keep using the app, you’ll need one of the two following plans:
Premium – $24.99 per month
- 1 x user
- Calendar and online booking tools
- Schedule automatic appointment reminders
- Track inventory
- Secure storage and management of client records
- Track sales tax
- Collect deposits
- Client communication tools
- Automated text marketing
- Lead-generation forms for your website
- Run service discounts and sales promotional offers
- Set up recurring payments for repeat bookings
- Manage class payments
- Automatically schedule follow-ups and repeat bookings.
- Accept gratuity tips
Team – $34.99 per month
Includes everything in the Premium plan plus:
- 2 x users
- Staff management tools
- Automated job tracking
What is the PocketSuite customer service number?
Unfortunately, PocketSuite doesn’t offer phone support. Their customer service team uses a text messaging service which you can access at 415-841-2300.
Do you have to pay for PocketSuite?
Yes. The company doesn’t offer a free plan, though you can test drive the service for a month with the 30-day free trial.
Is Pocket Suite safe?
Absolutely. We couldn’t find any record of PocketSuite having a data breach, though we did find a lot of advanced security features to keep client credit card info other sensitive data safe.
Is PocketSuite the Best Booking Software for Independent Professionals? Our Verdict
We spent a long time putting PocketSuite through its paces and found a lot to like about it.
From contractors and handymen to personal trainers, massage therapists, dog trainers, photographers, and more, solo business owners, and self-employed professionals from all industries will have no problem butting this easy-to-use mobile platform to work in maximizing the efficiency with which they handle bookings and payments.
Meanwhile, the handy Suite Link site proves invaluable in generating new leads from Instagram, Facebook, and other social media pages.
In fact, we found very little that would put us off recommending PocketSuite. Fast, intuitive, and affordable, it’s one of the best business tools around right now.